Terms & Conditions (Member Card)

 
  • The RC Card (‘the card’) is the sole property of Rengit Coffee Sdn Bhd (‘the company’).
  • By using the Card, Cardholders shall be deemed to have read, understood and agreed with the Terms and Conditions of the Card stipulated herein.
  • The Company shall not be liable for any lost or stolen cards.
  • The Company reserves the right and may at its sole discretion, amend, withdraw any terms, conditions and card privileges without prior notice.
  • Cardholders are entitled to earn 1 Point per One Malaysia Ringgit (RM 1) based on total bill before government tax and service charge, if any.
  • These Points are converted to RC ringgits (‘the Rewards’), (in which) 100 points is equivalent to Three (3) RC Ringgit, which can be used to redeem for food and beverages in Rengit Coffee Sdn. Bhd.
  • RC ringgits are not transferable, have no monetary value and are not exchangeable for cash.
  • RC ringgits will not be awarded for purchase of coffee beans, powder, cups or any merchandises of Rengit Coffee Sdn. Bhd nor can be redeemed for the above mentioned products.
  • RC ringgits are awarded for all a la carte orders but will not be awarded for set meals, special promotions, vouchers, corporate functions/meetings, catering events, membership specials, other promotions, taxes or any other charges that are payable by the company to any regulatory or governmental bodies.
  • Only full redemption can be made on any products, no partial redemption is allowed on any items. RC Ringgits available in RC card must be sufficient for any full redemption of products without any cash top-ups.
  • Subject to the Terms and Conditions contained herein and on basis determined by the Company from time to time, the Rewards and/or discounts, benefits, entitlement, privileges, promotions (‘the Benefits’) may be awarded to the Cardholder only upon presentation of The RC Card at the time of purchasing such products and/or services so determined at the sole discretion of the Company.
  • The basis for entitlement of the Rewards and the Benefits shall be determined by the Company at its sole discretion and may be changed from time to time without prior notice.
  • The Company, and or its Agents are not liable to disclose or explain any matters relating to the Rewards and/or the Benefits for whatever purposes.
  • The Company and/or its Agents will not be liable if the Rewards cannot be recorded for whatever reasons, including but not limited to the malfunction or interruption of the Rewards recording system, civil commotion, fire, natural calamities or other force majeure events.
  • The Company and/or its agents shall have the sole discretion to deduct, cancel or refuse/reject to award the Rewards for any suspected transaction as it deems fit or that the Rewards have been wrongfully recorded whenever it deems fit.
  • Notwithstanding any other provisions herein, if the Rewards and/or Benefits have been wrongfully or fraudulently redeemed, the Cardholder shall be liable to refund the Company the value of the said Rewards and/or Benefits unconditionally.
  • Any dispute on the Rewards and or the Benefits shall be notified to the Company and or its Agents within 7 days from the date that the dispute had taken place or deemed correct and accepted.
  • Any Rewards or Benefits can be redeemed at the participating outlets and are subjected to the Terms and Conditions stipulated within.
  • Replacement of lost or stolen card is subject to payment of the prevailing replacement fee imposed by the Company, if any. Reinstatement of the balance value of the Rewards shall be at the sole discretion of the Company and in whatever manner that the Company so deems fit.
  • All damaged cards may be replaced at the sole discretion of the Company and all damaged cards must be returned to the Company before a replacement shall be given. Replacement is subject to payment of the prevailing replacement fees imposed, if any.
  • The Card and/or its Program may be terminated without further notice in the event of:
    • The validity period of the Card and/or its Program expire, as the case may be.
    • The Card and/or its Program is terminated by the Company. With or without assigning any reason.
  • Any Rewards or Benefits not utilized or enjoyed before its validity period will be forfeited, has no monetary value, non-claimable, and not exchangeable for cash.
  • The Cardholder shall indemnify and hold the Company and its Agents harmless against any liability or loss, penalty, damage, costs and expenses, including but not limited to legal costs, arising directly or indirectly from any breach on the part of the Cardholder in complying or observing these Terms and Conditions or in otherwise using the Card or recovery if any outstanding amounts due from the Cardholder.